18 Apr 2023
I recently booked a transfer with MyTransfers for a trip to Cancun airport, and unfortunately, I had a very negative experience. Despite my attempts to change the scheduled pickup time, MyTransfers did not allow any changes, which was frustrating and inconvenient.
What was even worse was that the transfer arrived at the hotel earlier than the scheduled pickup time and left without us, leaving my family, including three small children, stranded! This was incredibly irresponsible and unsafe, especially when dealing with young children.
Overall, I was extremely disappointed with the service provided by MyTransfers. Their inflexibility and lack of consideration for their clients' safety and well-being is unacceptable. I would advise anyone looking for reliable and trustworthy transfer services to consider other options.