I would NOT recommend this tour for a few key reasons:
1. The tour was mostly in Spanish. As the ticket taker said 95 of the bus is Spanish speaking. Therefore, what happened was of all of the time he was speaking, 70 of it was to the Spanish speakers, and 30 was to the English speakers there were about 12. He spent the first 60-90 minutes of the tour exclusively in Spanish, as we sat there confused, and then angry. He finally switched to English, and rushed through a truncated version of his Spanish speech. At that point, my next issue came up.
2. The bus/tour was an ongoing informercial for whatever garbage the tour guide was trying to sell. First, it was bug spray for the ruins, to prevent Zika/etc. 10. Then, he shifted to trying to sell a silver pendant necklace that we could buy during a stop. Next on to the Mayan Papyrus. For only a few dollars, to support the kids, you could buy a piece of paper with Mayan hieroglyphics commemorating any important date you wanted. And, because we were on a bus and stuck there, there was nothing we could do but listen to this sales pitch. We stopped for lunch, where we were forced to wait an additional 45 minutes in the Mayan community which was basically a tourist souvenir shop with Mayan stuff, before we could actually EAT lunch. During lunch, they took our pictures with people in Mayan garb, which brings me to the last sales attempt. Mayan alcohol think cough syrup, where they had printed out the pictures we took at lunch and taped them to the bottles. It was RIDICULOUS. And worst off they had a student try and pitch it to us by serving us a little and giving a toast. Again, we were on the bus and there was nothing we could do but listen.
3. The ENTIRE reason we came to the trip, seeing the Chichen Itza Ruins, was ruined due to the ineptitude of the tour operators. We got off the bus, were handed our tickets, and then split between English speakers and Spanish speakers. The Spanish speakers got into the site and immediately started their informational tour. We were told to follow a different, English speaking, guide, to have our tour. We were surprised to hear we had to wait for another tour group to join ours before our tour started. After more than 30 minutes waiting, they finally joined us. Ultimately, this meant we had a rushed tour to only 2 of the areas of the site, that we had to leave early in order to make it back to the bus in time. It was unacceptable.
The only redeeming factors was that I actually got to see Chichen Itza, and the cenote which was the last stop before heading home.
Overall, DO NOT WASTE YOUR MONEY ON THIS TRIP. We could have spent another 1-2 hours at Chicken Itza if it weren't for their greediness. They are just trying to take advantage of your and take your money. Find a reputable tour company that doesn't try and sell you anything, and values your time.
Mi familia y yo recibimos un transfer hacia el punto de partida. Salimos en autobus de lujo, con un excelente guía, algo que resaltar en este tour. El almuerzo fue pésimo, el pollo que sirvieron olía horrible, la mayoría de viajantes muy disgustado por esto. El área de Chichén Itzá excelente como monumento arqueológico, la información brindada por el guía del parque estuvo bien, deben mejorar la oferta de servicios sanitarios para mujeres.
This tour was AMAZING!!! There was so much to see and do, and our guide Hector had so much knowledge. Chichen Itza just kind of takes your breath away. We were there during the hottest season so it was HOT, but our guides took good care of us by feeding us, providing lots of water, selling bug spray, and giving us lots of tequila :. I would do this tour again in a heartbeat :