07 Jun 2024
We thought we were booking with Gforce Adventures which is what we were told in the booking. We had gone with Gforce last summer and it was great. They were a small family run operation with great trails and fast awesome driving experience even in a group booking. This year we got rerouted to Viator when we tried to book. What we didn’t know was that Cactus Tours had bought them out and were pretending to still be Gforce. Trust me people they shouldn’t even be allowed to use that name. When the driver dropped us off we were in a crowd of people. The trip cost $405 to book one 4 seat utv for 3 people. That was the total cost last year with Gforce but Cactus then charged us a $20 admission fee per person to basically be able to use their restroom and buy stuff in their gift shop. Then they charged an additional $45 for insurance on the vehicle and tried to sell us medical insurance. Then they proceed to tell us we have to pay another $150 if we want a private tour and be able to use our cell phones! That’s right you can’t even take pictures! Also tried to sell is like another $350 upgrade for a higher horsepower ride even though you have to follow in line with the slower drivers. Their tour guides spend more time telling you how much you need to tip them instead of driving faster for everybody to enjoy. This is a perfect example of a tour getting ruined by big companies cramming hundreds of people in and out as fast as possible. Total scam people. Be aware!