19 Aug 2023
Do Not Recommend.
Unfortunately, our ferry transfer was changed by our cruise and we were late by 45 minute to this tour. Thankfully the company was good enough to still take us on the PRIVATE tour (this is where the 1 star comes in), but instead of 3 hours it was 2hr 15min - which us being late was on us and we understood, so was very happy with that.
BUT, then things went downhill. Lucky the scenery and views were amazing as the tour guide would only do the bare minimum of explaining. No prosecco or drinks were offered, we had to ask for them all ourselves.
We were told the Blue Grotto would be a 2 hour wait and advised that probably not a great idea to do that, which we took his word for - we managed to visit a few more caves, but not the same. But that was our decision, I would recommend asking to do Blue Grotto first, or do a 'fast pass' tour where you can get straight into it.
We had a quick swim in the gorgeous water, until we got stung by jelly fish. Got back to boat, advise the driver, no fresh water offered for stings or creams - just deal with it ourselves.... which is what it is, but surely that isn't uncommon.
We started to head back, starving by this stage as we got on tour around 10:45am and ready for lunch, but get back to the dock and say, oh where is our pasta lunch (by this stage it was 1pm). The driver was very unclear and just said, head back to restaurant where your original meeting point is. So we headed back there and was advised that we could only have our pasta takeaway as we were late to our tour?????? VERY CONFUSED as we were advised it was lunch on the tour and lunch isn't from 10-10:45am? So instead of having an amazing pasta meal (which we were looking forward to) on the boat, we got it packed up in a bag and sent on our way as we were not allowed to sit and eat in?
We did chat with who seemed to be a team leader of the tours and we said we wanted to sit down and that why wasn't it on the boat? He said because we were late and didn't care and even said "it isn't my problem". I was like "it should be your problem as I am sure your boss won't like your comments". It was a losing battle, so we took our very over cooked pasta off to the water's edge and ate it.
We are thankful we still got to do our tour as a bit late, but man, they made us pay for it with treating us wrong. Guide was not very great and as I said above, we had to ask for prosecco, water, soft drink and didn't even get offered the lemoncello as advertised.
Do yourself a favour, book some other company.