15 Mar 2025
Summary at bottom.
Absolutely disgusting. Just because my family paid on a third party app doesn’t mean we shouldn’t be prioritized?? We had gotten a $10 discount per person from a planning site and because we didn’t get full price, we were told by the owner of the service that the ship would NOT be able to sail due to “high winds” and the FIRST time this had happened we were offered either a re-fund or if we would like to re-schedule. So we chose the latter and re-scheduled the next day and again we were told the ship would not sail due to “high winds” and as we’re going out to find something else to eat, we see the ship out at sea..shooting fireworks, and going on like nothing was a problem. What a ridiculous place to eat. All because we hadn’t paid the full price and didn’t empty our pockets for them.
TL/DR
My family was told the ship couldn’t sail and it did anyways. $10 less per person on a third party site and after being told we could re schedule due to “high winds”, we were again told the same thing the next day and proceed to watch the exact ship sail off.