03 Aug 2023
Jaqueline did a wonderful job of telling the story of Carcassone cite, making it humorous and exciting for our kids. She is unique and fun and I would recommend her for this tour!
There were a couple of issues, however- on the Viator end of things. First of all, the directions and address for our meeting spot were not correct or clear. This made us over 30 min late and had to pay for a taxi.
Also, I learned that Jaqueline only gets paid $150 for the tour, while we paid $400!. Shame on you Viator, for not passing the profits on to those doing the work. We won’t book with Viator again.