25 Aug 2023
Local operator sucked. Insisted on communicating via WhatsApp, finally used Viator email when I told I didn't have one.
Late pick up. Instructed to be in lobby before 3am, no ETA tho I requested one. Driver "forgot" snorkeling gears for Sumilon Island.
Driver charged extra 100pesos/pp for hotel drop off. Then sarcastically suggested a tip.
Niece almost fainted at the whale watching site so can't review the experience. Tour guide excellent in guiding us to the ambulance & medical personnel.
Lastly, why were our fellow passengers charged only 1,700 pesos per person & I was charged $109 per person. Mind boggling difference. I don't think I'll use Viator ever again.