30 Dec 2021
Do NOT book with G adventure. Save your money, go somewhere else.
When things go wrong on their end, they will ignore you and offer no solution.
Currently on an *upgraded* tour in Costa Rica, yet some of the hotel has NO shampoo, NO elevator(uphill +3rd floor), NO hot water, NO cleaning service, NO bedding sheets, NO toilet paper, NO TV service. One of the hotels didn’t even offer a working shower, what?! Half of the place doesn’t offer AC nor heating. I have stayed at better hostels than what they have to offer as “upgraded hotels”. Can someone explain to me how this is upgraded? Called the office, and all they can do is “please fill out this survey”. This is absolutely horrible.
I rarely leave bad reviews, but this is beyond terrible. Still can’t believe this is happening.