27 Jul 2025
Well, apparentlye they have a super tight, unflexible schedule. We were on time (scandinavians) but the last people they picked up was 15 minutes late. This is where as a tour guide you can: Leave or choose to extend the trip 15 minutes, beceause WHY should the rest of us pay getting a lesser expericence due to other peoples tardiness? That is simply not acceptable. In the bus on our way to the Kravice waterfalls the guide suddenly wanted to ''vote'' if a toilet stop was needed (my guess is they always make this stop anyway) but then we'd miss 15 minutes of the waterfalls. The only reason I booked this - more expensive- trip was to get 90 minutes at the waterfalls, not 60 as the other operators advertised. If shcedule is so tight and unflexible, please just LEAVE when people are tardy. Also, why would we need a toilet stop when the bus had a toilet? Made no sense at all! After that the guide was really ''bla bla pls be on time or we will leave without you'' but that was just a little too late. I'm still annoyed I didn't get 90 minutes at the Kravice waterfalls, it all became so rushed instead of enjoyable. For another time, if you decide to cater to tardy people, please extend the trip - I'm really angry I had to pay extra for tardy people, with no compensation. My recommendation is that you should choose one of the cheaper trips, because in spite of this one being more extensive and promising 90 minutes at the waterfall, they don't deliver. Mostar was lovely and we did some of the guided trip - when we asked for restaurant recommendations she was like ''wait til after the tour'' but at that point I (person with type 1 diabetes) had a low blood sugar NEEDED to eat and sit down, and the 4 kids were tired, cranky and hangry, so we had to venture out to find a place ourselves.. NOT OK! Cannot really recoomend