10 Apr 2023
We came to meeting point find the staff show them tickets and told them we have booked a tour to Los Haitises and Caño Hondo. The guy from tour company did not speak english, but he understood so he told us to follow him and take us to his wife the tour company manager probably she verify my name and told us to follow her husband to the nearest cafe because we have to wait couple minutes for boat. They give us some bracelets which probably meant tour we choose. That is where all the trouble started. They put us on to the boat which suppose to take us to thip we choose, but that never happen. We find out we are in the wrong boat couple minutes after boat sailed away from harbor. We told our guide that this is not a trip we have paid for. We thought he could contact the manager and we can switch the boat, but he only told us that this is not our trip, he can not do anything and we should complain to the manager when we came back. So we were on the trip we did not want to. The trip which ended on Cayo Levantado the beach we have been on boat the day before. Ours was suppose to be private tour, but we end up on the boat full of other people. Only because they do not care and do not listen. Los Haistises is definitely a beautiful place to visit. I can not tell it about Caño Hondo, because we never made it there. The guide was really a nice guy, but his english was poor. After the trip we went to the manager to solve the situation, but it was too late for us because we do not have another day to take a trip.