08 Mar 2023
We bought our tickets via Trip Advisor. Because the confirmation email showed no QR code, they would not let us enter. Despite the fact that we had proof of the ticket purchase. They asked us to take a seat but discussed no plan of action. When we approached the counter to understand what was going on, they again asked us to take a seat with no explanation or reason for waiting. I thought maybe I was just working with one rude person behind the counter, but they all blew us off when we politely tried to ask if we would be allowed to enter the park. Though we enjoyed the park, it changed our mood that we couldn't shake at first. We waited about an hour before we received assistance as we watched people come and go with ease. Trip Advisor finally sent the QR code, they handed us the tickets and map and didn't say anything to us. Some of the staff at the rides were also very rude and dismissive and we are super sweet and friendly people.