23 Feb 2024
This tour is a scam. They do not give you what you paid for. We had included in our package pictures with a flacon, sand surfing, etc…yet when we arrived were told they were extra charges. We had to argue with them. The driver was terrible he could not explain the items on the tour and argued with us that we didn’t have the package we paid for despite showing him our confirming emails. Driver also left us with our belongings in the car (cash, medicine etc..) so he could go pick other tourists and bring them back. He was driving at crazy speeds probably so he could get back in time to get the next group. Crazy. The camel ride is a joke. You walk in a circle for 2 minutes and the guide attempts to take a picture of you. The only thing that was good was the dinner buffet at Al Shams - the food was excellent. The rest of the tour I would skip and just do dinner at Al Shams if you want to experience an authentic Arabic dinner with multiple fresh food options.