12 Mar 2023
Even though the game drive, accommodation in St Lucia and the driver from Durban to St Lucia were great, I'm rating this as a poor experience because
1) The car we were travelling for hours had no air-condition and there was only space for a hand luggage. The day of game drive was 30 degrees so travelling without air-condition was terrible. My luggage was at the back of the truck, in open air for hours.
2) The 2nd day there was a thunderstorm for hours. The car's heating/aircon/fan was not working and the driver could barely see from the blurry front glass. It was actually very dangerous to drive like this which makes me think that company doesn't really care about the safety both of the driver and customers. Regarding my luggage, the driver had to wrap it up in bin bags to protect from the heavy rain.
In cases that there is bad weather forecast the company should give heads up or cancel the game drive.