Cinque Terre-Tagesausflug mit Transport von Florenz aus

El tours maravilloso en Cinque Terre y el guía que decir explendido muy amable en todo. Recomendado a 1000 sin duda. Para hacerla, repetir y volver

John was absolutely the best guide! He cared about each one of us and made sure we caught the correct trains throughout the visits to the villages. He explained in detail where to meet and at what time, as well which platform to be on for the train. He pointed out many things on the bus ride which was great. The lunch was delicious and we enjoyed not having to decide where to eat. The only negative is being dropped off after the tour at night in a very crowded bus station with no taxis. A group of us walked to the train station (thanks again to John for helping to guide us there. I know he must have been ready to get home to his family, but he went out of his way to guide us safely in the direction of the train station to catch a taxi) It would be nice to have taxi service at the bus station, so hopefully some day this may be an option. Tip: plan your potty breaks. The bathrooms are few and far between and many are not properly equipped. Bring your own toilet tissue and maybe a flashlight for the toilets that are in the dark. It's a long bus ride back to the bus terminal, so plan to potty before leaving the villages.

The Cinque Terre tour was excellent Alex was an amazing guide and was very organized, clear in communication, kind, and thoughtful. He also managed the tour in two languages (English and Spanish) which was impressive! Mario was a very good and safe driver for the winding roads! Constantino managed the Spanish tour he did okay but has a bit of an ironic/sarcastic sense of humor which didn't go too well with the tourists, but he spoke Spanish well and gave good tips for things to do in each location which was very helpful! Ciao Florencia service can be hit or miss. I booked the Cinque Terre tour with viator and had great correspondence via viator reminders and indications. However, the operator was Ciao Florencia and they sent several text messages trying to get me to book more tours through them at a 20 percent discount. I ended up booking a tour for the Duomo on their website with the discount. When we arrived in Florence I could remember which days I had booked the different tours and so I searched my email for confirmation emails and text messages. I only saw the messages from viator. I couldn't remember I ended up booking other tours or if I only had looked at them .. because my friend and had looked at several companies and tours before our trip. I ended up getting a call the day of tour for the Duomo after it was already after the start time of the tour the call came in at 2:32 PM. I answered but could only hear someone talking with a group of people and no one talked. The tour was supposed to start at 2:15pm. We were at our hotel which was only one block from the Duomo. Then I reviewed my text messages and saw that there was a text at 2:19 saying I missed the tour. We went to the Ciao Florencia office and let them know that I did not receive any reminder texts or email confirmations from them in the days prior to the tour and that we were very close to the Duomo and would have still been able to arrive for the tour even if some type of communication would have arrived even 15 minutes prior to the tour start. They only offered a 30 percent discount for rebooking the tour. They did offer for us to be able to join another tour in the next few days. This tour was over 150 euro and we also lost the experience. Once you book and pay they do not care if you arrive or not for your tours! They also said we could walk to the meeting point from our hotel in 20 minutes. We left an hour early and there was barely anyone walking around on the streets luckily nothing happened but if there was anyone looking to rob a tourist we would have been prime victims. The walk also took 45 minutes walking fast. We arrived with 6 minutes to spare before departure. The tour left exactly on time and does not wait to avoid delays and missing the train upon arrival. There is also no restroom at the meeting location and we would not have had time to use it even if there was. There was no restroom on the bus and we arrived and had to immediately take the train. Luckily at the first stop there was a restroom. However, this was 3+ hours without out a bathroom after drinking coffee in the morning....this was a bit uncomfortable to say the least. We should not have been told it was okay to walk to the meeting location so early with empty streets and that it would take 20 minutes walking it certainly was more. Luckily we left early and nothing happened on the way. We both were left with the impression that after you pay Ciao Florencia does not care if you arrive for your tour and in fact it seemed they hoped that we would miss it so they could have less people and still make the same amount of money. The guides themselves were good the tour company not so much! If you do end up going with them I recommend booking through viator only and then not booking any extra tours via their website. If you want to book tours directly then do it in person when in Florence and take a cab to their meeting place. The meeting place is a bit hard to find and is behind the train station at a little kiosk. The closest route would have you walk under a bridge when it is dark next to homeless people living under the bridge. Just take a cab!