60 Minuten offener Sprung im Altitude Trampoline Park in Kissimmee

I have done my son’s birthday party 3 times in Altitude at the Kissimmee Location, of the 3 I have to say this was the worst and last. The quality of the party’s have gone from good to just ok at best. First the host wasn’t really attentive, seemed shy and not very helpful. They made me give her a tip, when I didn’t feel I should give one, for the lack of presence. First they called to ask me about the balloon colors but when I got there they said that now the tables do not include them, so why call me? If I had known I would have taken my own, but sadly I expected the balloons like previous years and was let down. Second, the package now only includes 1 pizza and no soda, so I added a soda. The host didn’t bring it out until after everyone had pizza and was done eating, then I had to ask her twice to remove it, and even then when I went to get charged they tried to charge me for it. Also the pizza was burnt, aside from coming out late, I had to find her to put the pizza order in even though when arriving I told her that at a certain time I would like the pizza when I sang happy birthday. Third which was my biggest let down, I was charged for 2 extra jumpers at $31 each. I had only made a 8 jumper package, and the host didn’t consult me about adding extras. I’m the one paying, so it should be addressed to me whether I wanted to pay for extra ones or not. So if she wanted to keep adding people without my consent I was just supposed to pay for them? This should be something the host talks to the main person about, it wasn’t in my budget and I had to pay extra for her just adding them without talking to me first. If she had I would have told them to pay their own or not jump. The lack of consideration is appalling. Last when I went to pay and gave a bad review, I felt almost harassed with the lady asking me why I didn’t like the host. I just had a bad experience, I told her I had previously had better ones and it was just ok. She kept asking like she didn’t believe me which upset me more, then she said it was to teach them, but I felt she didn’t really care about my concerns. Also it was hard to try to clean up, pay and rush out while also trying to remember all of this. Not sure if this will help anyone thinking of doing a bday but I don’t suggest it, sadly the experience is too expensive for what it is. The lack of service, rushed in 2 hours and poorly handled customer service isn’t worth close to $400. BEWARE that you will end up paying at least a 10% tip even if the service wasn’t even ok.

Pesima experiencia. Mi hijo de 5 años tuvo fractura expuesta de antebrazo saltando en ese lugar. No volveremis nunca a ese lugar.

at first, it was great place to take my kid. but I have noticed over a year that the stains were increasing in size, and more were appearing. I questions its cleanliness. My kid fell ill the last 3 times there, so I closed my account. behold, the reviews and comments of this company continuing to charge closed accounts is true.