15 Mar 2022
I arrived and ordered a cider that I didn't like so I didn't drink it and ordered a beer. My partner also ordered 1 drink for herself and when I asked for second beer I was told no we order 3 drinks in 15 minute, which was really 30 minutes. So I was refused that drink and I decided that this isn not what I wanted to accept so I asked for a refund and was refused and still charged for all 3 drinks. Just so we are clear my partner didn't even drink 2 sips of her drink. So I paid to throw aces for 90 minutes and only three for 30 and was charged for all 3 drinks when I complained and asked for a refund. Never will I step in that place again. If you don't want to serve a few drinks while guests are there why do you offer it? Also worst response to a complaint I've ever experienced after working in the hospitality industry half my life??????