MCO Orlando Flughafen – Port Canaveral Hin- und Rücktransfer

Outstanding service from reservations to transportation. Great communications, excellent driver (Cathy), could not have asked for more. Cathy give us tips about local places close to our hotel to consider.

Received pricing quote fast. When I had some more questions and emailed them, I didn't hear back so I had to call. Frank is the main man, that's who I spoke with on the phone. Honestly, initially he came off a little rude BUT Frank knows the transportation business of to/from airport, to/from hotel, to/from cruise ship like the back of his hand. He asked all the questions I didn't think of, he gave all the information I didn't even know I needed, and he was very helpful. We were a total of 17 people (11 adults, 5 kids, 1 infant that needed a car seat and they provided, which you are required to set up yourself). They used two vans, one a family van and another nicer, bigger van. They picked us up from airport, dropped us off to hotel, picked us up from hotel the next day and dropped us off to port, picked us up from port a week later, dropped us off to hotel and then back to airport. In total we dealt with 4 different drivers, Frank included, and ALL were very nice. Communication was great throughout the entire experience. Calls and text to confirm and 3 out of the 4 pickups they were there early to pick us all up. The major hiccup however came when we got off the cruise ship. Frank called to confirm morning of that someone would be there holding a sign with my name and that she was there already waiting. We got off the ship earlier than our time and I walked up and down looking for our driver holding my name, there was no person. Looong story short it seems they used another company, Beach Line, to pick us up that morning in a shuttle but there was a miscommunication between the two companies and Beachline did not have us down for pick up so we had to wait until there was an opening. Overall we had to wait 2 hours to be picked up. Which wasn't great with 5 kids and a baby, sitting in the heat. Beachline wasn't apologetic at all and blamed Frank entirely for the issue. Frank was very apologetic. There was nothing we could do but wait. It wasn't a great situation, but in the end would I use them again? Yes. They're a small company, very helpful, friendly, and overall I was satisfied with their service.

Our experience with Cape Canaveral Transportation was awesome! Ginny and her staff were amazing. My sister-in-law recommended them to us, the entire booking process was easy and pleasant. The communication and professionalism with every one of the staff members we had contact with were top tier. Not only did they pick us up from a late flight into Orlando and drove us to our hotel in Cocoa Beach, but we also booked them to pick us up and drop us off at our cruise ship the next morning. We also booked them to pick us up from the cruise ship and take us to our VRBO condo and then drive us back to the Orlando airport 2 days later. Every time they picked us up, they were early, the vehicle was clean, and the air conditioning was blessedly cool! Each driver we had contact with were friendly, helpful and super knowledgeable about the arear. We will be using this company again and will certainly recommend them to anyone who is traveling to the Cocoa Beach/Orlando/Cape Canaveral area!