Privater Ankunftstransfer: vom Flughafen Zürich nach Lauterbrunnen

We are a family of 6 adults and had a great transfer from Zurich airport to Lauterbrunnen station with AlpTransfer on our way to Wengen. Philippe was a wonderful driver. He met us promptly, helped with our luggage and drove very safely through the mountains. His 8 seater van was extremely comfortable with plenty of room for all of us and our bags as well as two sets of skis. Many thanks Philippe and AlpTransfer.

We booked this company for a private transfer from Zurich Airport to Lauterbrunnen. As with many airline issues this summer our flight was cancelled. After several hours of working with the airlines, we could not get a flight out until the following day. I contacted AlpTransfer as soon as I had our new flights. I advised them 7 hours prior to arrival of our original flight that we would not need the driver until the following day. I was told that the only way we could get a driver would be to forfeit our 417 dollars and rebook and pay again. It does say in the contract they need 24 hours notice to change. Honestly, how can you feel comfortable booking this service in this day and age. There are cancellations with airlines all over the place and unless you are 100% sure your flight will not be delayed, changed, or cancelled I would not recommend you book this service.

Wirklich guter Service, obwohl ich am Flughafen etwas warten musste, aber das lag daran, dass mein Flug sehr früh gelandet ist und wir sehr schnell durch die Einreise- und Gepäckausgabe gekommen sind, also kann ich ihnen dafür nichts vorwerfen.