12 Apr 2025
If I could leave 0 stars, I would. This was probably the worst excursion experience we have ever had. First off, the order in which we were picked up didn’t make sense and cost us a lot of time. We were picked up, driven in the opposite direction, and then passed our hotel on our way to our destination. This cost us about an hour and a half. People should be picked up in an order that makes sense, as to not waste anyone’s time.
We would be willing to let this go, had the day improved. Sadly, it did not. We then drove over an hour to the boat. When we arrived, the driver said to give him a minute and left the car for a while. We then found out the boat had left without us because our driver was late. So we spent about 45 minutes hanging out there, waiting for the boat driver to (maybe) turn around. This never happened and we got back in the car to drive back to the hotel.
After an awkward drive, we were dropped off at the hotel. This whole fiasco cost us half a day of our trip, with nothing to show for it.
Mistakes happen. We get it. But this was a series of multiple mistakes that cost us a good portion of our limited time on the island.
We were refunded, however.. we don’t think that was enough compensation for what happened.
If you want snorkeling for a much better price and overall amazing experience - go to Paradise Cove!!! We loved that place and it was a small fraction of the price.