20 Apr 2024
Awful experience. We had booked a 45 minute tour for myself, my daughter and my two grandsons.
When we arrived at the airfield to check in on the date and time given, we were told that the weather would not allow for the 45min flight but we could have a 25 min flight instead for a refund of $30 per person ( $30 refund on $499 for a flight only half as long!)
As we were boarding another customer started shouting hysterically that she wanted to sit in front and as we all sat there with this woman screaming, we became more and more nervous that she would lose her temper and attack the pilot once we were in flight.
Needless to say we were petrified as we took off , we flew for approx 7 minutes over trees and the helicopter was being buffeted about by the wind and it was a rough uncomfortable ride. We then reached the canyon and spent about another 7 minutes over the canyon itself again swaying and being buffeted about by the wind, and soon were on the way back for another 7 minute trip over the trees!
Thankfully the hysterical woman was silent throughout the flight but the trip I had planned as a surprise for my grandsons was an unmitigated disaster- we could not wait to get off the helicopter and leave the airfield.
How Maverick could have had the audacity to take us up in that weather is just unforgivable - it was in no way a comfortable and enjoyable experience. I have flown in several helicopters around the world- none of which were anywhere near as costly as this flight ($499 for 10 minutes over the canyon) and undertaken in such entirely unsuitable weather.
Total rip off.
PS: additionally a sticker I bought in the shop was charged at $130 when it should have been $13!!