22 Aug 2023
Christina is great, she is super responsive in email and Whatsapp, and she arranged everything for me. I took the 2 days 1 night tour to Cap-Haitien from Santo Domingo. I'm writing here based on my personal experience, but despite some hiccups that happened during the trip, I would still recommend Christina and Destination Hispaniola if you are thinking of visiting Haiti from Santo Domingo, DR.
During this trip, Georges is assigned as our local guide in Haiti. In the first day of the trip, Georges did a great job, picking us up at Dajabon bus station, helping with the immigration/border crossing so it’s seamless and fast.
But on our trip up to the Citadel, we were harassed by the horse guy. They told us that the horses haven't been paid for and kept asking us for big tips along the way. Our Citadel guide, Wesley, didn't do anything about it…
On the second day, pick up from hotel and city tour with Georges was great. But during border crossing getting into DR side, Georges kept asking us for more money to get us out from the queue faster. We were wondering that this didn't happen in the first day. There was a queue too on the first day, but Georges handled everything fine and didn't ask us for more money.
I gave this feedback directly to Christina too and she took it well, and I hope this can be a constructive feedback to improve the service quality.
Overall, I love our trip to Cap-Haitien: the city, the Citadel and Sans-Souci Palace are just amazing!