10 Nov 2024
My family of 6 took this tour on 30 July. Unfortunately it was dreadful experience due to the torrential rain and the unnecessary rudeness of the older woman ‘managing’ the queue to get onboard.
The rain just poured in and those customers sat on the outside seats or the front row were absolutely drenched! The tour guide and driver were lovely and gave us a small umbrella to try to help but we were all soaked to the skin. The trip would have been fun in good weather.
Not the company’s fault that the rain was so bad but they should have cancelled the trips that day or at least had plastic awnings that could be dropped down to protect their customers a bit. I complained to the company on our return home but got no reply.