14 Apr 2023
This horseback riding tour was a phenomenal experience for my son who was visiting from out of state. Kylie was our tour guide, and she was very personable who placed the safety of the riders first, she constantly dismounted to fix the saddles of other passengers, very attentive, friendly, and knowledgeable of the Hawaiian history. The other stable worker, not your guide (didn’t get the name: Caucasian brunette about 5’6~5’7) should not work in the morning shift as she seemed to have forgotten their cup of coffee in the morning (grouchy), felt unwelcome when we first walked in by ranting and rumbling about “liability”, although we’ve already signed the liability and release waivers, the rant was totally unnecessary & felt mansplained. She could definitely use the aloha spirit or customer service training. Overall, this was a great experience and I would recommend.