22 Feb 2024
We booked the 3 stop snorkel with Roatan Five Star and added a visit to see sloths on to the excursion. We were in Roatan on a cruise and none of the ship excursions were interesting to us so we decided to book our own.
Pre-cruise the booking process and communication was quick and easy. They sent detailed information about where to meet, their cancellation policy and what to bring.
On the day of our excursion we exited the cruise port and easily found the representative who introduced us to our driver, Neal.
The transport was private so it was just us and our friends (4 of us total) in the car, which was clean and new.
Neal was fantastic and if we were to go again, we would request him. He was friendly, informative and answered all our questions. He let us know that we would be visiting the sloths first, which we were happy about because it meant we got to do it before snorkeling. The visit was great. Neal waited until we were done and we headed to the boat.
The guides on the boat were great and very informative. The ship wreck was impressive for the number of fish as was the reef and starfish stop. The boat was not overloaded with people and the group was very manageable getting on and off so we didn’t feel rushed at all.
Again, Neal was waiting when we were done and we headed back to the ship with a stop for some shopping. Neal again, pointed out sites, told us about Roatan life and answered all our questions.
Other friends on the cruise took a different tour with Five Stars and they reported a similarly great experience with the company.
We were back to the ship in plenty of time which is always a little bit of a concern when booking privately but they were so punctual and communication was so good, we wouldn’t hesitate to use them again.
Great experience! Neal is the best!