29 Jan 2023
We cruised the river in Hamburg one night last August. The staff were great, the gentleman at the ticket office even allowed us to use our tickets for the night cruise when I had mistakenly bought ones for the afternoon. The cruise would have been stunning if not for the drunk guy that kept shouting at me. No one was in a spot when my husband and I boarded, and 5 minutes later a very intoxicated man came up and spoke to us in German, which we don't speak. We gathered he was saying that was his spot, and he had gone to get a beer, so we moved. 20 minutes into the cruise he was off again, so we moved back to our original spot, which was more spacious as there was two of us and the boat was FULL. He came back 20 minutes later and started yelling at me again, so apparently people can "claim" spots on the boat which they can leave empty and come back whenever they please. He was literally hammered from the drink, wouldn't stop yelling until my husband threatened him and at that point I was very uncomfortable and nervous. It's not the staff's fault but perhaps they can do a better job of not allowing obvious drunk people to ride. Other than this, I will always remember the all-blue lights of Hamburg from a boat on the river that night.