20 Jan 2023
myself and my wife toured uttarakhand recently. we had selected Divine uttarakhand tours and travels and were assured of great service by Rahul.on the 4th day of our trip, we went for Cherek Hill View Point. our driver- Jaspal, was very rash and car got some minor scratches because of dried bushes on the way.At the View point, driver called rahul and put the blame on us!! Rahul was very nasty to us and to the resort owner-shivakumar and started blasting. He even asked the driver to leave us there and return. We were stuck in a remote place without transport and it was getting dark. We begged them to send the vehicle to pick us up. Imagine, getting stranded in an unknown place- because the car got some scratches!!As a client, am I responsible for this?
Later we had to beg other tour operators to continue our journey- by paying extra bucks.
Rahul was paid 25K, but he refused to refund any money. Beware this can happen to you also. They are not professionals.