18 May 2025
My husband and I booked a tour earlier in the day and were supposed to be picked up at my hotel at 330pm and returned by 9pm. At 10:30am the day of the tour, they contacted me saying they didn't have the minimum number of people necessary to do the tour at the time we opted for. They offered to pick us up at 5:50pm for a tour that started at 8pm but that did not work for our schedule. They refunded us all of our money but we never ended up doing the trip. Leaving this review just to let others know that it is very possible that your tour will get cancelled if they don't have enough people so beware it is a thing. Luckily they will refund you if the alternate time doesn't work for you.