18 Jul 2025
Avoid this trip!!!!- Don't book this private tour with Viator. They don't give you any info on the meeting place, it simply says meet at the drop off and pick up locations. There someone who barely speaks English will put you on a ferry boat with 30-40 people. When you try to reach Viator help or the tour guide it's a continuous run around. No one is there to help. I requested a refund and it was rejected. We are out $583.00 and never got the tour I purchased. I'm never using Viator again. Stick with Get Your Guide or book directly with your hotel where you can get better instructions and people to communicate with when you have questions.
Frank