22 Nov 2022
PLEASE DON'T TAKE THIS TOUR WITH THIS OPERATOR!! Ihave used Viator for excursions all over the world, and this by far was THEE WORST!! I was collected on time from my hotel. I don't recall whether the driver introduced himself. We drove in silence for 3 hours. NOT A COMMENT from him. We arrive at the highlight of the trip, Gateway to Heaven. There was a steep hill climb up to the site. I was given a ticket number, not knowing that this is the number used to take your picture. This was not a problem for me. I wandered around the grounds, with no direction, guidance, or comment from "what's his name." He eventually came to me and asked about the photo in front of the Gateway to Heaven. I hurriedly said yes. He then explained that the photographers, using your phone, were on number 125 and my number was 204. I replied "So??" He mumbled what I thought was we'd go somewhere else and circle back. When we got back down the hill and walking to the car, I said we're coming back at what time. He said no no it would take too long for the picture. You are 204 they are just on 125. What da what?? I was in total disbelief!!! Taking THAT picture was the primary reason for the 3-hour drive. This guy is crazy. I was so upset and it was soooo hot. I told him of my anger and reason for being there. At this point I was done and ready to get away from this guy. He knew I was seething. We made a stop somewhere. At this point, I didn't care. He ended up getting lost and had to ask for directions. I had to laugh to keep from yelling out. I said I'm done with this tour, take me back to my hotel. Another 3 hours and my tour from hell ended. PLEASE DON'T TAKE THIS TOUR WITH THIS OPERATOR!!