09 Oct 2022
This is a SCAM and not worth your Money.
This is NOT a private guided Tour , but just a private van with driver. I paid $380 while I could have spent ~$80 with Uber.
The driver picked us up, and when we asked if he would join us in the Castle / palace he said "no". He called the agency and they mentioned that this is how Viator has setup . If we wanted a private tour guide we should have explicitly asked for one and it would have cost an additional $200ish.
This is rotten advertising. The booking detail mentioned "private tour/guide" . I had read the reviews and was still ok with having a single person be the driver and tour guide, but the driver just sat in the car and waited for us and did NOT come with us inside the castle/palace to explain any of the culture/history of the sites.
This review is not against the driver (Carlos) . He was kind and caring, he showed us around and drove the long way to show us the scenic route via the coast line.