13 Feb 2025
I had a horrible experience with the London City pass. I Showed up to the hop on hop Off night bus and they didnt accept my pass because the night tour was not included which was not stated on the website. I Went on the bus anyways and printed out the receipt and wanted to get the 78 pounds back that i paied. Unfortunately go city claims that the they did not say that the night tour is included. I had several calls with the team which were all really disappointing. They just repeat themselves and wanted to give me 10% after 7 calls. You also get 10% when you click on the website I would not recommend the pass to anyone and would never buy one again!!!