A Total Rip-Off – Avoid the London Pass at All Costs!
I rarely write reviews, but after getting burned by the 'London Pass', I felt compelled to warn others. What a complete scam this product is!
First off, the idea of a "skip-the-line" experience is laughable. For most attractions, the "skip-the-line" means nothing more than standing in a separate queue that's just as long, if not longer, than the regular one. And let’s not even get into the fact that half the attractions listed were either closed or had such limited hours that you could barely make it to any of them. The pass touts "access" to a wide variety of sights, but most of those are either outdated, irrelevant, or in ridiculously inconvenient locations.
Next, the 'cost' It's a total joke for what you actually get. You're promised savings, but once you start visiting the attractions, you realize that many of them offer discounts or entry at the same price you’d pay on your own, without the need for this so-called "pass." Not only that, but you waste a lot of time traveling from one place to another, trying to find locations that accept the pass, which isn't as easy as they make it sound. You’re better off just buying tickets individually.
Then, there's the 'customer service'. I had a few questions about the pass, and trying to get an answer was like pulling teeth. I called and emailed multiple times before I got any response, and even then, it was a generic, unhelpful answer that didn’t address my issue at all.
And the cherry on top? They make the process of 'cancelling' or getting a refund an absolute nightmare. The fine print is endless, and once you're locked in, you're basically stuck. If you think you'll get your money back, think again. No matter how hard you try you won't get a penny from them
In short, the 'London Pass' is a total rip-off. Save your time, money, and energy. There are far better ways to explore London without falling into this trap.
Josie and Marti... B
22 Jul 2025
Wir ( 5 von uns) kauften eine 2-Tageskarte. Einmal gebraucht, dann konnten wir es nicht wieder verwenden, da es abgelaufen war. Sie sagten uns in den Bedingungen, dass es an aufeinanderfolgenden Tagen verwendet werden musste. Das ist brutal. Wenn ich eine 2-Tageskarte kaufe, sollte ich sie nutzen können, wann ich will! Das ist etwas, das man im Voraus sagen sollte, nicht in ihren Bedingungen begraben. So aufgebracht, das hat uns viel gekostet! Nicht glücklich mit ihnen.