11 Jun 2025
Our driver had to come from London to Southampton cruise port to pick us up and was late by about 35 min due to an accident on the highway. Luckily we were only going to a hotel in London and not to catch a flight.
Driver apologized for the delay but no one had called me to notify of the delay. I had to call the service provider several times to get information.
After seeing practically everyone else from the ship leave via taxi and Ubers I am going to try a different method of reserving a ride in the future.