30 Jun 2023
Trip advisor promised a driver available to us for the full day and a tailor made itinerary.
When we arrived in Budapest our driver, Peter, told us his instructions were to simply drive us to Budapest and leave us to our own devices for 5 hours then drive us back.
We showed him the trip advisor app and he confirmed that he was not a guide so he then rang his boss who told him to charge us an extra 30 Euros and drive us around.
Peter tried his best to accommodate us and refused to charge the extra as we had both been misled.
He tried his very best to show us as much if Budapest as he could.
We are very disappointed with Trip Advisor as it's advertising appears to be false and misleading.
I would not book through Trip Advisor or its associated companies again.