15 Jul 2022
After booking this show with a transfer arranged by Son Amar, we didn’t get to see this!
Words can’t describe how disappointed we are with this organisation.
We waited at the meeting point for 30mins, and realised we received an email a couple of hours before telling us there is no longer a transfer but we can make our own way there. Who checks their email constantly on their holidays!!! They had our number, they could’ve called!
We called Son Amar and persuaded us to take a taxi and the financial side will be arranged. Waited a further 30 mins for a taxi along with all the walking involved. Already over an hour wasted. They tried to arrange a taxi for us from our hotel after having walked for more than 30mins return from the meeting point, we waited and waited and they couldn’t get us a taxi!l either! Almost 2 hours of waiting just to get there!
Not o my just waiting, but we’ve planned our day prior to the show to work around it with meal times etc…and it’s not easy when you have 2 young kids too looking forward to seeing this show and having to be told they can no longer watch this!
Even a 7 year old can say that “we better get a full refund”!!’ And yet be very disappointed and sad…