22 Feb 2023
Actually, we booked a two way airport transfer with them. The arrival was no problem and as agreed we paid already for the airport return transfer. The day before our departure I re-confirmed the transfer with destination soleil. However, on the day of departure the car did not show up at the hotel: at 5:30 in the morning on the south end of the island!! I called them at 5:40 and I was told that the driver had a problem and that we should take a taxi. At that time and at the far end of the island it was very difficult to find an alternative transfer. Thanks to the effort of our hotel we were then picked up at 6:20 am by a taxi. My experience: poor service and no communication!