08 Jan 2023
Right from booking this excursion was sketchy. There is no information about where to meet where the riding will happen or anything of the sort. There is not even a number to call for to get information. It wasn’t until after I paid that they gave me an address. Google was even confused by the address. They did call me and sent the guide to find me on the side of the road.
We followed the guide out to the dunes. The dune size and shape were sufficient for someone with no experience but quite small for anyone who snowboard surfs skateboards or anything like that. The problem is that it’s a local hang out for ATVs and 4x4s. There is garbage and broken glass all over. When my daughter fell she cut her hand on some. The guide did not have a first aid kit.
The 4x4s chased us out by spraying us with sand and taking up the space so we couldn’t ride. It was very unsafe.
I took my kids and left. The guide said we would be refunded. We have not been. This is not a well planned equipped or run excursion. Fun idea and has potential especially in the price point.
I am disappointed in trip advisor and viator for not vetting the companies they promote.