25 Jul 2025
Do NOT take a tour with this company. We were very disappointed with the service we received. I initially booked a tour of Tangier for the two of us as it was the first time we were visiting this city on a Celebrity Cruise. I had requested a private tour with an english speaking guide to see the main attractions of the city. Instead we had a driver who spoke no english, and claimed to speak a little spanish and french, which we later found out was extremely limited. Additionally, rather than a private tour, we were placed a van with 5 other people who were also as disappointed as we were with the service.
Once on the van, my husband requested the driver to provide an engish spekaing guide but this did not occur until 4.5 hours later when we were dropped off at a shopping area in Medina. By this point, we were all pretty frustrated from being driven around to various stops with no information being provided and limited communication with our driver.
The stop at the Hercules caves was disappointing as well because we were informed there was an hour wait and we did not have time to enter. Instead we were led to the musuem which was crammed with people where it was difficult to even get around. The stops at Casbah and Cap Spartel had nice views but we had no guide to provide us with information on the importance of these points. We were also not taken to some of the other stops listed on the tour.
The camel ride was equally as disappointing. We were taken to a beach where two individuals with a few camels were waiting to give us a 5 minute walk along the beach.
Overall, the tour and experience promised by this tour operator was not at all what was advertised and was extremely disappointing. I will certainly be requesting a refund.
My recommendation for those travelling to Tangier on Celebrity Cruises is to book the shore excursion with the cruise line as at least you will be guaranteed an english speaking guide and a more pleasurable experience of the city.