27 Jul 2023
Waste of money. There was no line to skip. It’s a way for Weekend in Italy to make money and for TripAdvisor/Viator to get their cut despite providing zero customer service. Just go to the museum and buy tickets which I saw multiple people do. Why/how did I see multiple people do that? Because I sat in the ticket office for a while contacting both Viator and Weekend in Italy trying to get the actual tickets. Viator is a joke and kept sending me a link to a pdf that says in all caps at the top “THIS IS NOT YOUR ENTRY TICKET”. Come on guys, it’s one simple job to justify your markup for the booking and they both screwed it up. Needless to say this all followed my tickets being booked for the wrong time and TripAdvisor app giving me a page unavailable error so I couldn’t manage the booking to adjust the time. Weekend in Italy was no help because they already got all they wanted, my money. They didn’t care. Luckily the museum doesn’t care what time your tickets are for because again, the skip the line is a joke and rip off.
Oh, the actual museum is ok. 3/5 stars. Wasn’t able to download their app to get an audio guide so the museum was really boring and not a lot to read. Maybe more exciting with the app, but not too expensive, no crowds like Academa gallery and kept us busy for 1-2 hours.