[Stevong Travel] Ganztägige private Tour zum Mount Cook ab Christchurch

While the tour offered breathtaking views of Mt Cook, Lake Tekapo, and Lake Pukaki, we were disappointed with our guide. Ted, a Korean man, struggling with his English, which made the tour exhausting. His thick accent and difficulty finding the right words were distracting and frustrating, making us feel we could have done the tour ourselves. Beyond the language barrier, Ted was surprisingly condescending and patronizing. He lacked empathy and compassion when Ted took us to a small town for a toilet break, where everything was closed, and insisted everyone leave the van despite the cold. My brother, who had frostbite, was physically forced to zip up his jacket by Ted, which felt intrusive and rude. Imagine that happening to you! He also rushed us from place to place, despite us being the only group on the tour, repeatedly exclaiming, "You're late!" This resulted in us having an hour to spare, which was disheartening. This behavior was unlike the kind and considerate attitude we've experienced from other guides in New Zealand. Overall, Ted's attitude was not representative of New Zealand hospitality. We have had much better experiences with other guides, and we could have enjoyed the tour more on our own. Ted, none of us thinks you're funny (or witty, if that's what you're going for) or intelligent. It's a shame that we got him for this tour - the only black spot in our whole NZ trip. We recommend looking for tours led by actual local New Zealanders to truly appreciate the country's rich history. It's unfortunate we didn't have Steve as our guide, as other reviews suggest a much more positive experience with him.

The Mount Cook daily tour with Travel Solution was fantastic. We stopped at the rest area properly so that the 12-hour tour was not boring at all. The kind explanation of the guide was made everywhere, which was an opportunity to understand New Zealand. The car was comfortable enough. Travel Solution is recommended.

한국에서 경유해서 오시는 엄마께 계속 연락해 주시고 경유 게이트까지 알아봐주시는 꼼꼼함에 감동-! 입국하자마자 바로 여행 시작하는 엄마와 7살 아이의 컨디션을 고려한 친절하고 편안여행이었어요. 운전하느라 힘드셨을텐데 가는 곳마다 특히 멋진 사진과 영화같은 영상 만들어 주셔서 매우만족이었어요-!! 한국에 가셔서 매일 영상 보실거 같다고 엄마가 너무 좋아하셨어요~ 저희 가족에게 평생 잊지 못할 추억을 만들어 주셔서 감사합니다-!!