16 Apr 2023
I from overseas and booked a ferry crossing between Picton and Wellington for 03/31/2023, six months in advance, and less than a week before that I received an email informing me the cancellation due to problems with ferry repairs. I called the company minutes after receiving the email and no alternative was offered, the attendant simply said "I'm sorry". Even questioning the company about the numerous damages caused due to the need to change hotels and buy a last minute flight, we did not receive any attention or response, just the answer that nothing can be done. Disappointing service, stay away from this company.