29 Jun 2023
Do not book this tour! When I signed up I had not get determined my hotel. I tried to update the information for my pick up but I was unable to do so. The company gave me a pick up point with a hotel name that does not exist in Phaphos( Phaethon Hotel while the actual hotel was different). I tried multiple times to confirm pick up point and determine distance from my hotel. My messages were never responded to and I couldn't call or find them on WhatsApp. Eventually I contacted Viator who gave me the same information but I did finally get GPS coordinates for pick up location. I had a 15 minute taxi ride or hour and 15 minute walk to the location. After we were picked up and I saw the bus was coming from the direction of my hotel I asked the guide about other pick up locations so that I could get off closer to my hotel. She was extremely rude and would give me no information. She told me to contact the agency which again I tried with NO response.
In the end I tried to stay on the bus but was told I couldn't and I ended up walking over an hour to my hotel at 10:30pm.
As for the tour, the best part was the music and dancing. That was great. Food was mediocre, guide was extremely rude. The agency has terrible customer service. Definitely NOT worth the time and money invested.