22 Aug 2023
Deceitful and unprofessional. Think twice before booking this tour. Alice will ask you nicely if it is okay for you to buy tickets for the time they prefer. You cannot say no EVEN if the time she prefers is no longer available at any merchant or official website of the Louvre. We bought the nearest time to her preferred time because that was the closest available. Alice knew from day 1 of booking her that we were holding entry times different from her preferred time. She is the tour guide, we are just the people paying her to tour us so if she says 11AM she will wait at the last minute to tell you that she cannot do the tour and we cannot refund our payment. BEWARE