08 Apr 2023
Buyer beware. We booked this tour. It was cancelled less than 12 hours before the scheduled departure. The tour operator didn’t have the minimum number. We understood that a minimum number was required. We were offered another day or a refund. Unfortunately another day didn’t work since we had other plans for the proposed day. We did submit for a refund.
Our disappointment was the fact the tour operator knew for days (not less than 12 hours) that we were the only 2 booked customers. If we were given more notice we could have had other options. Thankfully, we were able to secure a private tour through another operator because of a tour guide we met on another tour.
Torres de Paine is a must see! It was well worth the hassle and extra expense of a private tour.