13 Oct 2022
Terrible experience! We never received our tickets. We tried multiple times to download and only got a voucher which was not usable for entrance. The lady at the ticket office even attempted to look it up by the reservation number and was unable to find the tickets.
We had recently purchased tickets to other sites and had no issues at all. I will definitely be hesitant about ever doing it again after this.
We contacted by email to receive our tickets and it still never happened. We had to re purchase tickets on site which were WAY CHEAPER than what we had already paid. Still cannot get any help with this issue or refund for the original amount so I have contacted my financial institution.