24 Feb 2024
After I booked this transfer, which at the time stated it included airport drop off, I was told airport drop off was an additional €30 on top of what I was already charged, I was incredibly upset and I attempted to cancel the booking altogether. When I asked both the operator and Viator to cancel with a refund ,due to what they listed as included not actually being included, both refused to allow me to cancel with refund. I decided, on principle, to be dropped off at city centre and pay a taxi for a ride to the airport. By this point I didn’t care if the taxi was €80, it was the principle of it. I planned on leaving a one star review to reflect my pure disappointment and feeling as though I was taken advantage of by the operator.
Later in the day the tour operator owner reached out and said they have corrected the listing to reflect what I was told after the fact, that it is indeed an extra €30 paid cash to the driver to be dropped off at the airport. The owner agreed to have us dropped off at the airport to honour the original description.
Our driver was friendly and arrived right on time. He helped with our bags and his car was very clean and comfortable.
The suggested stop was at Heerenchiemsee but it was cold and rainy so we asked for something different. Our driver took us to Rosenheim where he offered a suggestion on good coffee. We walked around and ate some Weiss Wurst before heading back to the car. We took the scenic road from there to the airport which was a nice change from the highway. We arrived on time to the airport after a pleasant ride.