23 Mar 2023
Avoid this company!!!!
I paid for a full day sightseeing of Iguassu Falls AND the Itaipu Dam. I was very clear about needing an English-speaking guide. I ended up on a bus on which I was the only English speaker. I tried to tell the guide who responded, "Everybody speaks Spanish so I will speak Spanish". Eventually, I was moved to another bus of English-speaking tourists and and English-speaking guide.
I asked the guide about the trip to the Dam. He said there was no scheduled trip to the Dam for that day. I showed him my confirmation. He made a call and told me there was no trip to the Dam. If I had booked just the half day four to the falls, it would have been much cheaper. Now I am arguing with Viator about getting a refund for that portion of my trip.
Save yourself the aggravation. Don't use this company.