09 May 2025
Initially, the communication was good. We had Wederson as our guide who is very friendly and helpful. Although we had received the itinerary saying it included the bird park on the way to the Falls, it's not the case. After the first part, the walk, we had lunch and waiting for the second part, the boat ride. For some reasons, our group seems needing to be reorganized and rearranged with other groups. That was a bit chaotic and took quite a while to sort out. By the time we arrived the boat ride, it was nearly 3 pm. And then we still have to wait for tickets, which again took quite a while as the tour members were all in a queue. Although it's all good at the end, the tour did take over 8 hours to complete, mostly due to the wait between lunch and boat ride. Could have been better organised.