Gold Coast Heißluftballon mit 5-Sterne-Champagner-Frühstücksbuffet

Die Fahrt selbst war wie erwartet. Sachkundiges Personal. Unsere Fahrt war im Hinterland, also haben wir den Sonnenaufgang verpasst, die Gold Coast nie wie angekündigt gesehen und aufgrund der schlechten Winde hatten wir das Glück, 5 km in einer geraden Linie gereist zu sein. Die Kosten pro Person beinhalteten ein „KOSTENLOSES“ Fotopaket in Höhe von 139 US-Dollar, obwohl ich nicht weiß, warum sie dafür werben, da von Ihnen immer noch erwartet wird, dass Sie beträchtliches Geld ausgeben, um die Bilder per E-Mail zu erhalten. Wir waren zu viert, also gab es anscheinend $ 139 x 4 kostenlose Fotopakete, aber wir bekamen nichts dafür! Bereiten Sie sich darauf vor, am Ende beim Einpacken des Ballons zu helfen. Ich hatte das Glück, schon einmal in einem Ballon in der Türkei mitzufahren, also basierten meine Erwartungen hier darauf. Diese Fahrt war nicht annähernd so gut. Tolles Frühstück im Casino.

DISAPPOINTING EXPERIENCE!!! DO NOT BOOK unless you don’t mind flying over Beaudesert and land on Cows’ paddock Our Experience was terrible!!! We were looking forward to our very first hot air balloon experience to celebrate my partner’s birthday. Before I booked over the phone , I asked their staff Trevor where we would be flying over, he mentioned either the Gold Coast or the Hinterland, as advertised on their website. Either location would have been an amazing experience. My partner also called their office and was told the same information. No mentioned of possibly flying over Beaudesert. On the day of the flight, we were collected from the Casino and left around 4:20am. The driver announced we will be departing from Canungra. We arrived at Canungra and was told we had to wait until we heard from the pilot as he was doing some testing. After waiting for quite sometime, we were told that we will be moving further and that we couldn't fly from there. We were then told that we had to wait for the trailer with the basket and balloon to drive past us and follow them and so we waited again! The driver did not mention where we were going. The trailer drove past and we started driving, it was quite a long drive and we didn't know where we were going until we saw the sign "Beaudesert". I understand that it’s all dependent on the direction of the wind on the day, but they failed to inform me this when I asked them on the phone. This is false advertising! This information should be communicated to their clients and they should mention this on their website otherwise I would never have booked it. To make matter worse, at the end of the flight, they asked for volunteers to help pack-up the balloon and we had to wait again until it was done before they drove us back to the Casino. We had purchased the package that included Breakfast and Photos. By the time we left Beaudesert, it was after 9:00am and the driver was racing back. The buffet breakfast finished at 10:30am. At 10:15am, I advised the driver that we had purchased the package with the buffet breakfast which finishes in 15 minutes and asked him what happens then? He informed me that someone is speaking to the staff at the Casino and they will keep the buffet open. We arrived at 10:20am, 10 minutes before the buffet finished. We were then being rushed to go in and grab some food quickly. Some of us needed to go the the bathroom as we didn't have the opportunity to go prior to leaving Beaudesert. We quickly grabbed some food - there were hardly any left. When we went back to get some more food at 10:30am, they had already taken all the food away as the buffet had finished at 10:30am. If we didn't have to wait until they had packed up the balloon and drove us back straight after the flight - maybe we would have enjoyed our breakfast. But instead, we had 10 minutes to have our breakfast with hardly anything left. I contacted their office to raise my concerns and disappointment, it took them over a week to respond and didn’t address my concerns which were: * No mentioned of flying over Beaudesert - why didn’t they inform us when my partner and I asked? * We arrived back 10 minutes before breakfast had finished - totally unacceptable Based on our experience, it was very disappointing and I would not recommend this company at all!

Wirklich enttäuscht. Dies sollte ein ganz besonderer Flug für zwei Mitglieder unserer fünfköpfigen Gruppe werden. Unser Flug am 01. Juli 2022 wurde jedoch wetterbedingt storniert, sodass wir Anspruch auf eine Rückerstattung hatten. Ich habe sie zweimal angerufen und auch per E-Mail um eine Rückerstattung gebeten, was sie schließlich getan haben, aber sie haben eine Gebühr von 5 % von unserer Rückerstattung abgezogen. Geld für nichts! Überprüfen Sie das Kleingedruckte, bevor Sie bei Balloon Aloft Gold Coast buchen