06 Apr 2023
Did not see any northern light and it clearly states in the description of the tour that if you don’t see it, you will be given an opportunity to go back at no cost. This option was not offered by tour operator so when contacted viator for refund so I can book this with a reputable tour company, they accepted no responsibility since my booking was through them and I don’t have a clue who the tour operator is, I was told it’s not Viaror’ problem. This company is a SCAM. Don’t book anything with them as this is my second horrible experience never having to use them in the past. Book with a company called get your guide, they have super friendly service and they are not a scam and fraud like viator is