10 Apr 2024
We stopped at inkaterra restaurant for lunch before heading to Machu Picchu, our tour guide took us in and told us in he will back in 45-60 mins for the bus ride. We were seated right away and the waiter came took our orders, the place was not even full but somehow our foods never come but we realized many peoples that came much later received their meals and desserts and leave. When ask about our meals the waiters acted surprise and pretended that we were served meanwhile almost an hour we never received any. Not sure if my skin color have something to do with that but noticed other large group came after us received their meals and leave. Unfortunately for us we prepaid for our meals that were not delivered and left empty stomach, no one at the restaurant even bother to apology for no services and keeping our moneys. Definitely will not recommend inkaterra to anyone if I could give a minus zero star which they deserve would have been perfect. Agua Caliente have plenty other restaurants where you can enjoy great services.